Earth Harmony is an online wellness brand selling clean, natural dietary supplements and vitamins. It is run by Earth Harmony Retail and sits in the Health & Beauty and Nutrition & Vitamin categories, with a catalog that covers vitamins, minerals and specialty supplements. Everything is vegan-friendly and made without synthetic additives. The main areas of focus are immunity, cognitive health and gut cleansing, so shoppers can pick products for different health goals. Earth Harmony sources natural ingredients and uses innovative packaging to keep them potent, and it partners with Truemed so eligible customers can spend HSA or FSA funds.
PayPal, Google Pay, Visa and Apple Pay are all accepted. Shipping is free on orders over $150 inside the U.S., and select Subscribe & Save products also ship free. New customers can take 10% off a first order by joining the newsletter or registering an account, and a pop-up on the homepage unlocks the offer. There is a 30-day window to try a product, and a customer who is not fully satisfied can get in touch about a refund, though shipping fees are their responsibility and returns are limited to one per product per customer account. Opened or used items are acceptable, except digital items such as pdf e books.
A free loyalty program gives 1 point per $1 at the Seed tier and 1.5 points per $1 once a customer has spent over $300, and points can be redeemed for discounts through the account on the website. Loyalty members who add their birth month, stay subscribed to marketing emails and have purchased in the last 12 months get 150-200 reward points as a birthday bonus. The Give $5, Get $5 referral program gives a friend $5 off a first purchase of $35 or more, and the referrer gets a $5 off coupon for an order of $35 or more once that purchase is complete; referred friends must be new customers, and multiple friends can be referred. Gift cards are mainly used as store credit on returns, and anyone wanting one for someone else can ask the Support Team about a custom voucher. Staff get discounts as well, though internal employees cannot join the public loyalty program.
