Labcorp OnDemand is a service from Labcorp that lets people order health tests themselves, without a doctor's order or insurance involved. Its catalog covers more than 100 tests, spanning areas such as thyroid function, fertility and COVID-19. A customer can collect a sample at home with a kit, send one in by mail, or visit a nearby Labcorp Patient Service Center. Everything is ordered online and samples are given whenever it suits the customer, with results posted to a secure Labcorp Patient account, typically within days. The point of the service is to make health information easier to reach and to help people make informed choices about their own wellness.
Behind the service sits Labcorp, whose headquarters are in Burlington, North Carolina and whose patient service center network stretches across the United States. That laboratory background is what the at-home and mail-in kits are built on, and it is why samples can be routed to a physical center when someone prefers to give one in person.
Standard shipping of test kits costs nothing, and kits are delivered to a home within 1–2 business days. Where a refund is owed, the money goes back to the payment method used for the purchase, within three business days of the customer being told a refund is confirmed. Labcorp OnDemand also keeps accounts on Facebook, Twitter, YouTube, Instagram and LinkedIn.
