Samsonite has spent over 110 years as a pioneering force in travel, built on innovation, design and leadership in material technology. That work aims to make every journey better through products that are lighter, stronger and more sustainable, so travellers can go further with confidence. The company began in 1910, when Jesse Shwayder started it in Denver, Colorado, and the wider group now includes brands such as Tumi and American Tourister. Its range takes in premium suitcases for checked luggage, with robust protection and ample storage, sleek laptop bags for business professionals after organisation and style, and versatile backpacks for casual adventurers, with smart compartments and built-in TSA locks for secure, hassle-free trips.
Sustainability runs through eco-conscious collections crafted from recycled materials, which reduce environmental impact while keeping exceptional durability and lightweight convenience; several ranges use Recyclex, a fabric woven from recycled plastic bottles. Customers can pay by Visa, Mastercard, PayPal, Google Pay, Apple Pay or Klarna, and delivery is free across the UK.
Returns are straightforward. Items must come back within 14 calendar days, unused, with authentic labels and in the original packaging. Samsonite provides a free return label and instructions and is responsible for return shipping. Refunds of the purchase price, including standard shipping cost where applicable, arrive within 14 days of receiving the return form. A worldwide commercial warranty applies, with limited cover for manufacturing defects and workmanship whose length varies by product, and the WeCare rewards program for premium luggage adds warranty and repair benefits. Students get 20% off through Student Beans, military and armed forces personnel are served via the Defence Discount Service, and employees can take up to 50% off regular-priced items. There is also a Mention Me referral scheme and a newsletter with exclusive offers and promotions. E-gift cards run from £50 to £1,000 and stay valid for 12 months, and the team can be reached by phone or email through the Contact Us page.
