Segway-Ninebot builds and sells personal electric transportation, a range that covers electric scooters, hoverboards and self-balancing vehicles. The company began in 1999 and has shaped its lineup around pairing advanced engineering with mobility that is easy to live with, whether someone is commuting across a city or riding for fun. Buyers shop straight from the official Segway online store, which is supplied by authorized warehouses in the U.S. and Europe and stands behind purchases with direct support.
Shipping is free on orders over $99; baskets under that amount carry a $15 charge, and most products qualify for the free option. Returns run for 30 days, covering unopened goods, items that were shipped wrong and non-defective products sent back inside the policy period. Each one needs a Return Merchandise Authorization code, and the customer covers all shipping costs. Refunds go back to the original method of payment, typically within 2 to 7 business days, and the products carry a limited warranty.
The free Segway Mileage Club rewards members with a birthday reward and with points that can be turned into discounts and other rewards. New customers can access exclusive discounts of up to $200, creating an account grants 300 miles, a email signup brings a $20 welcome coupon for a first order, and referring a friend gives that person 5% off their first purchase while the referrer earns points.
Scooters sold through the store have an IPX4 water-resistance rating, so the company asks riders to stay off them outdoors in rain and advises against other bad weather as well.
