Yami is a North American online shopping platform built around Asian products, selling food, snacks, beauty items, health care goods and home products from established brands. Its catalog runs to over 10,000 unique items, and it caters mainly to the Chinese community across North America. Shoppers there treat it as a practical source of quality Asian goods, whether the need is an everyday staple or something harder to find, and it has built a solid reputation with consumers on the continent.
The company started in 2013, founded by Alex Zhou, and works out of the greater Los Angeles area, where it runs 450,000 square feet of warehouse space on automated logistics systems, which keeps service and delivery efficient.
Orders of over $49 ship free when the items are fulfilled by Yami; products from third-party sellers are excluded. Returns are accepted for 30 days as long as goods come back new and unopened, and refunds go to the original payment method within 3-5 business days. Gift cards come in electronic and physical form from $25 to $500, generally never expire, and work on all items sold and fulfilled by Yami, the Yami Marketplace included. A loyalty program gives new customers exclusive discounts of up to $350, and sharing a referral link earns a $10 credit once the friend buys. Yami also keeps Facebook, Twitter, YouTube, Instagram, Pinterest, LinkedIn and TikTok accounts.